1. Introduction
Brooke Air Diffusion Ltd is committed to ensuring your privacy and protecting your personal information. This privacy statement outlines our information gathering and dissemination practices for this website. By using our website and its services, you signify your acceptance of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the website.
2. Information We Collect
We collect personal information to provide better services and to help us understand our customers’ needs. This information includes:
- Name
- Email address
- Telephone number
- IP address
3. How We Use Your Information
We use this information to:
- Process your requests
- Deliver products
- Offer customer support
We do not share your personal information with third parties except as necessary to fulfil your requests or as required by law.
4. Cookies
What are cookies?
Cookies are small text files stored on your computer when you visit some websites. We use session and persistent cookies to:
- Track website usage
- Build anonymous statistical data
- Personalise content
For more information about cookies, visit allaboutcookies.org and youronlinechoices.eu.
5. Your Rights
Access to Personal Information
You have the right to view, amend, or delete the personal information we hold about you. To request access, please email customerservices@brookeair.co.uk. We provide information free of charge within one month, except for unfounded, excessive, or repetitive requests, which may incur a fee.
Rectification of Personal Information
If any information we hold about you is inaccurate or incomplete, you can ask us to correct or complete it at any time.
Your Right of Erasure
You may request the deletion of any email we hold about you at any time. This request is total and irreversible. To request deletion, contact customerservices@brookeair.co.uk using the email address we hold for you.
6. IP Addresses
We use your IP address to help diagnose problems with our server and to administer our website. Your IP address is not linked to any personally identifiable information.
7. Surveys
Occasionally, we ask visitors to complete surveys to help us better understand customer needs and website performance. You can complete surveys without providing contact information.
8. Personal Information Disclosure
BSB may share customer contact information with agents or contractors to perform services or deliver products. Agents or contractors may contact you regarding future purchases. Brooke Air Diffusion Ltd may disclose information pursuant to legal requests. We also collect personal information for employment opportunities.
9. Links
This website contains links to other websites. Brooke Air Diffusion Ltd is not responsible for the content or privacy practices of other websites. We encourage users to read the privacy statements of any linked sites.
10. Security
While we strive to protect your personal information, our website does not currently have security measures in place to guard against data loss, misuse, or alteration.
11. Changes to Our Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on our homepage. Your continued use of the website indicates acceptance of these changes.
12. Insolvency
In the event of insolvency, Brooke Air Diffusion Ltd may share your information with third parties involved in the purchase or merger of our company. This transfer will be subject to this Privacy Policy.
13. Acceptance of Privacy Policy
By using our website and services, you accept this Privacy Policy. If you do not agree with any part of this policy, discontinue use of the website.
14. Contacting the Website
If you have any questions about our website or privacy policy, contact Brooke Air Diffusion Ltd Customer Service at customerservices@brookeair.co.uk or by mail at:
JC House, Hurricane Way, Wickford Business Park, Wickford, Essex SS11 8YB, UK
+44 (0) 1268 561122
